Media Gallery

New Muskegon Medical Center

Facility Fact Sheet 10/2018


  • The new medical center and renovations will cost $291 million. The medical center will be funded by a combination of cash reserves and inter-company loan, and $12.5 million raised from philanthropic support.
  • The new medical center will feature 267 licensed beds. All inpatient rooms are private and equipped with a patient wardrobe, flat-screen television, and wireless internet access.
  • Construction on the facility and renovations to Mercy Campus began in September 2016.

Economic Impact*

  • The Mercy Health new medical center project is the largest construction project in Muskegon County’s history
  • Mercy Health’s investment of $165 million in construction will result in:
    • $266M in industry output
    • $70M in earnings
    • 1,447 jobs
    • $144M in added value to the regional economy
    • The average employee of Mercy Health spends 30-40 percent of their paycheck in the community
    • Based on an average paycheck of $1,000:

o   3,700 employees = $2,308,800 per pay period

o   Amounts to over $60 million reinvested in local community annually

Job Creation

  • Mercy Health is the largest employer in Muskegon County with over 4,000 colleagues
  • Mercy Health will continue to be the employer of choice in West Michigan
  • Mercy Health will plan to manage reduction in staff through natural attrition
  • In the future, some colleagues may transition from the present acute care settings to the growing outpatient areas

Expected Construction Timeline

  • May 2016 – Site construction began
  • Sept 2016 – New tower groundbreaking and consruction
  • Nov 2017 – Renovation of existing Mercy Hospital ongoing
  • Nov 2018 – Phase 1 of new tower opens
  • Spring 2019 – Phase 2 of new tower opens

*Based on the Regional Industrial Multiplier System II (RIMS II) economic input-output model, developed by the Bureau of Economic Analysis (BEA)

Mercy Health Muskegon – New Medical Center

Patient Centered Care Experience

The new medical center will…

  • Create one location for all hospital service needs
    • Provide larger, single-occupancy rooms with ample room for family members to allow for greater patient privacy
    • Place labor & delivery, the mother/baby unit and pediatrics on the same floor for patient and family comfort
    • Strategically locate the surgery and emergency departments together for trauma and critical patients
    • Reduce time in the emergency department for patients with less severe illness or injuries
    • Place medicines, equipment and supplies closer to patient rooms to give caregivers more time at the bedside
    • Help patients find their way faster and reduce waiting time
    • Establish an environment that fosters new protocols and treatment standards to improve outcomes
Current Hospital New Medical Center
Patient is moved from department to department throughout the hospital for care


Departments come to the patient for care


Patient rooms are not private, and use curtains


Patient rooms will be private with actual doors and have a distinct “hospitality” feel
Patient rooms are not conducive to “remote” or mobile work for family members


New patient rooms will include “family zones” for mobile workstations, charging hubs for devices, floor-to-ceiling windows and more comfortable, larger beds


The patient rooms are primarily designed   function of clinical staff


Patient rooms are designed to feel more “like home” while providing the most cutting-edge medical technology available


Guests of patients sleep upright in chair during lengthier visits


Guests will have a 6-foot long convertible couch to sleep in that is placed along the headwall of room



Patient rooms allowed for very little natural light


Patient is able to see full view of floor-to-ceiling window directly from bed and natural light acts as a mood-lifter

Existing plant is old, out of date and does not support current changes in health care today Up to date, state of the art facilities that will be flexible and support the future of health care

Regional Snapshot

Mercy Health is a regional, multi-campus, Catholic health care system serving West Michigan and the lakeshore with four hospital campuses, more than 85 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds and more than 9,000 colleagues, and hospice, home health and long-term care service offerings.

Mercy Health Physician Partners, our multi-specialty medical group, employs more than 700 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the lakeshore. Mercy Health has annual operating revenues of about $1.4 billion and returns about $80 million to its communities annually through charity care and community benefit programs.

Mercy Health, a member of Trinity Health, is committed to being a trusted health partner for life, transforming the communities we serve, by providing high-quality care that is the most accessible, compassionate and personalized in West Michigan. Visit us at

Services lines include:

  • Bariatric Surgery & Weight Management
  • Diabetes Care
  • Birth Centers
  • Pharmacy and lab services
  • Cancer Care
  • Emergency & Urgent Care
  • Comprehensive Heart & Vascular Care
  • Neurological Care
  • Primary Care
  • Orthopedic Care

Boards of Directors

Mercy Health Muskegon Board

Gary Allore
Frank Bednarek, Jr.
Sr. Myra M. Bergman
Mishelle M. Comstock
Mark F. Fazakerley
Amy L.H. Heisser
Joan Nagelkirk, MD
Bruce A. Olson, MD
Jonathan Pittman
David E. Ramos
James J. Steffel
Rev. Timothy D. Vander Haar
Douglas Zwemer, MD


Mercy Health Regional Governance Board

Michael Gluhanich
Sister LuAnn Hannasch, RSM
Jose’ Infante, Chair
Nelson Jacobson
Camille Jourden-Mark
Jean Nagelkerk, PhD
Dale Nesbary, PhD
Canetta Reid
Kenneth Sikkema
Sister Linda Thiel, OP, PhD, RN
Terrence Wright, MD
Stephen Zonca, MD

Time-Lapse Construction Video